Privacy Policy for Bima Sahayak

At Bima Sahayak, the privacy of our users is of paramount importance. This Privacy Policy outlines the manner in which we collect, use, store, and disclose your personal information, in alignment with our commitment to safeguarding your privacy. In this document, references to "we" or "our" shall mean the Company, which operates BIMASAHAYAK.COM (“Website”). All visitors to the Website are collectively referred to as "you" or "Users." This policy is applicable to all interactions with the Website and the Company's operations.

We value the trust you place in us and aim to foster a long-term relationship by respecting your privacy in compliance with applicable laws, including but not limited to Section 43A of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPI Rules), and the Information Technology (Intermediaries Guidelines) Rules, 2011. This Privacy Policy provides a comprehensive overview of the information we collect, the security measures we implement, and the circumstances under which your information may be disclosed.

By accessing or using this Website, you consent to the terms of this Privacy Policy, including the collection, use, and disclosure of your personal information as outlined herein. If you do not agree with the terms of this policy, you are advised to refrain from using the Website. This policy is subject to our Terms of Use, and any capitalized terms not defined herein shall have the meanings ascribed to them in the Terms of Use.

Transparency and Review of Privacy Policy

We are committed to maintaining transparency regarding the collection and use of your personal information. This Privacy Policy may be periodically updated to reflect changes in laws, technologies, or our operational practices. We encourage you to review this policy regularly to stay informed of any updates.

Information We Collect

1. Personal Information: Personal information refers to any data that can be used to identify you, such as your name, contact details, or any other information provided by you while using our services.

2. Sensitive Personal Data or Information (SPDI): SPDI includes information such as passwords, financial details, and any other data classified under Section 43A of the Information Technology Act, 2000. We collect and use SPDI only with your explicit consent, except in situations where the law permits collection without consent.

3. Data from Google Services: We utilize Google’s authentication and API services (such as Gmail) to enhance your user experience. Such data is used solely for internal purposes and will not be shared with third parties, in compliance with Google’s API Services User Data Policy.

Use of Your Information

We collect and process your information for the following purposes:

  • To respond to your queries and process your applications.
  • To enhance and improve your experience on our website by analyzing usage patterns.
  • To provide personalized services.
  • To protect against fraud, resolve disputes, and enforce our terms and conditions.

Disclosure of Information

Your personal information may be shared with trusted third parties or government authorities under the following circumstances:

  • To comply with legal obligations or government directives.
  • For the prevention, investigation, or prosecution of offenses.
  • With your prior consent for specific purposes, such as insurance claims, background checks, or legal proceedings.

Security of Your Information

We implement stringent security measures to protect your personal information from unauthorized access, loss, or misuse. This includes storing your information in secure facilities and ensuring access is restricted to authorized personnel only. However, we cannot guarantee absolute security due to external factors such as cyber-attacks or network vulnerabilities.

Cookies

We use cookies to enhance your browsing experience, track usage patterns, and tailor our services. Cookies are small text files stored on your device. You can opt out of cookies by adjusting your browser settings, though this may impact your experience on the Website.

Consent

By using our website and providing your information, you consent to the collection, use, and disclosure of your data as outlined in this Privacy Policy.

Opt-Out and Access

You have the right to opt out of receiving non-essential communications from us and may request access to or correction of your personal information by contacting us. Such requests will be processed in a timely manner, and we may charge a reasonable fee for granting access to your data.

Complaints and Enquiries

If you have any concerns regarding the use of your personal information, you may contact our Privacy Officer. We aim to resolve all complaints within one month. If you are unsatisfied with our response, you may seek recourse under the applicable laws.

Grievance Officer

In accordance with the Information Technology Act, 2000, you may contact our Grievance Officer at:

Email: Contact@bimasahayak.com

This Privacy Policy is effective as of the date of publication and may be revised from time to time to reflect changes in our practices or legal obligations.